Terms of service

Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the websites, online stores, and services provided by Click n Drop (PTY) Ltd (trading as Cuvai and Wyb). By accessing our services, you agree to be bound by these Terms.

1. Company Information (ECTA Disclosures)

In compliance with Section 43 of the Electronic Communications and Transactions Act (ECTA), our details are as follows:

  • Full Name: Click n Drop (PTY) Ltd
  • Registration Number: [2017/107911/07]
  • Physical Address: [Operating as an Online Store within South Africa]
  • Email Address: [orders@cuvai.co.za]
  • Website: www.shop.cuvai.co.za
  • Trademarks: Cuvai and Wyb are registered trademarks operated by Click n Drop (PTY) Ltd.

2. Privacy & Data Protection (POPIA)

We respect your privacy and process personal information in accordance with the Protection of Personal Information Act (POPIA).

  • Data Collection: We collect information necessary to process your orders and improve your experience.
  • Your Rights: You have the right to access, correct, or request the deletion of your personal data at any time.
  • Marketing: By providing your details, you may receive promotional content from Cuvai. You can "Opt-Out" at any time via the unsubscribe link in our emails, or my emailing us should this option not be available.

3. Cookie Policy

We use cookies to enhance your experience.

  • Essential Cookies: Required for secure login and shopping cart functionality.
  • Analytical Cookies: We use Google Analytics to understand site traffic anonymously. You can view their terms here.
  • Management: Most browsers allow you to refuse cookies, though this may limit site functionality.

4. Online Shopping & Orders

  • Agreement of Sale: An agreement of sale only comes into effect once payment has been received and the order is confirmed by us via email.
  • Pricing Errors: We reserve the right to cancel orders arising from "obvious errors" in pricing (e.g., a R5,000 item listed for R50), or sudden price changes. In such cases, a refund will be issued.
  • Availability: All products are subject to stock availability.

5. Returns, Refunds & Cooling-Off Period

This section is available on our Orders and Delivery Page.

6. Intellectual Property

Click n Drop and/or its licensors own all intellectual property rights for the material on this Website (including the Cuvai and Wyb branding).

  • You are granted a limited license to view and purchase.
  • You may not republish, sell, or duplicate our content without written permission.

7. Website Usage Restrictions

You are specifically restricted from:

  • Using the site for any fraudulent or illegal activity.
  • Engaging in "data mining" or "scraping" of our product lists.
  • Sharing your account credentials with third parties.
  • Using the site if you are under 18, unless supervised by a legal guardian.

8. Limitation of Liability

PLEASE READ CAREFULLY: > To the extent permitted by South African law, Click n Drop (PTY) Ltd, Cuvai, Wyb, and brands (including our officers, employees, staff, investors, or/and directors) shall not be held liable for any indirect, consequential, or special liability arising out of your use of this Website. Use of the Website and its services is entirely at your own risk. We do not guarantee that the site will be error-free or uninterrupted.

9. Third-Party Links

Our Website may contain links to third-party services (like payment gateways or delivery trackers). We are not responsible for the content or privacy practices of these external sites. Your dealings with them are solely between you and the third party.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa. You agree to the jurisdiction of the South African courts for the resolution of any disputes.

11. Variation of Terms

Click n Drop (Pty) Ltd, Cuvai, and its brands reserves the right to revise these Terms at any time. We encourage users to check this page regularly to ensure they are aware of any changes.